Yanks Mannequins Terms & Conditions
Welcome to Yanks Mannequins!
Yanks Mannequins is an eCommerce based service website. Please go through the following terms and conditions of use governing the website, henceforth known as the “Agreement”.
The users of this website are bound by the Agreement. The Agreement is applicable on any user browsing the site, signing up as a member or shopping as a guest. Yanks Mannequins reserve the right to change the Agreement anytime; hence, it is advised that you read the Agreement before using the website. It is a request not to violate the terms given in the agreement. If you disagree with the Agreement, you can choose not to use the website.
We accept the following forms of payment: Paypal, VISA, Master Card, Discover, American Express, Check, Cashier Check, Money orders.
If we are unable to authorize or charge your credit card, we will email you. Please check with your issuing bank for details. Once your credit card is declined we will automatically cancel you order. Please feel free to re-purchase the item using a different credit card.
We reserve the right to refuse any order you place with us.
Your package shipment
Packages are generally dispatched within 48 hours after receipt of payment, and are shipped via USPS or UPS. Your package will have a tracking number. We will email you that tracking number and your items estimated date of arrival. Your package will be dropped off without a signature. If a package is delivered and there is no one to receive it, it is left up to the driver's discretion whether or not the package will be left.
Please contact us for special delivery requests.
For any package that requires a signature, or if you have purchased expedited delivery - UPS Second Day air- and you are not home at the time of the delivery for the required signature, or if for any reason the driver can not deliver the package, Yanks Mannequins is not responsible for an undeliverable package.
Shipping fees may include handling and packing fees as well as postage costs. Transport fees vary according to total weight of the shipment and location of delivery.
We are committed to achieving the highest level of customer satisfaction possible. If you are displeased in anyway please contact us. We will try to resolve any issues that may occur.
We hope you love your purchase, but if for some reason you whish to return or exchange it, simply follow the instructions below:
Please email us at [email protected] within 14 days of delivery for a Return Authorization Number. To return your order, you must have a return authorization. The item must be returned to us within 7 days of that notification.
Please Send your return to:
Yanks Mannequins, LLC
5825 Via Fiori
Goleta, CA 93117
For an item to be eligible for a return, the merchandise must be in new, unused, original condition. The product(s) will be inspected upon receipt. The merchandise must have all the original tags, all original packaging, including the plastic bag, and or boxes and accessories that were included in the original shipment.
We do not pay for return shipping. Please use the transportation company most convenient for you – USPS, UPS or Fedex. We recommend tracking and insurance on all returns. If for any reason your return does not arrive, or is damaged, you are responsible and you will not receive a refund. Please allow 7 days shipping transit time for your return. Items returned within the 14 day period in the original condition with all the tags and packaging will receive a full refund minus the shipping charges incurred by Yanks Mannequins to ship the original package. If you notify us after the 14 day return period, you will be given a store credit, but that notification must occur within 30 days of the purchase, and it must arrive within 7 days of that notification. After 30 days of purchase, there are no returns!
Merchandise received without a return authorization, or an item returned after 30 days of purchase will be RETURNED TO SENDER and shipped back to you at your expense.
Final sale items may not be returned – they are a Final Sale! Returns, Exchanges, Price Adjustments, or cancellations will not be permitted. No exceptions!
Please email us at [email protected] for a Return Authorization Number if you wish to return your item. Once we have received your return and approved the condition of the item, we will refund your credit card and send you an email stating that your return is completed. Credits normally take 7-10 business days to appear on your credit card statement. If however we find that the product has not been returned to us in fully resalable condition, we reserve the right to refuse a refund on the item. Please use adequate packaging to protect your package during return transit to assure its safe arrival. Items returned with a COD will be denied. If your package does not arrive or it is damaged you are responsible and it will not be refunded.
Merchandise received without a return authorization, or an item returned after 30 days of purchase will be RETURNED TO SENDER and shipped back to you at your expense.
We take pride in shipping our orders quickly. Many orders are shipped out within hours of receiving your order. We cannot change or cancel an order once it has entered the shipping process. Once the order is out of our possession we can not cancel your order. Once you receive your order, you may then return the order if you wish. If you refuse your package, you will be charged the appropriate shipping costs.
If your order is shipped via FedEx, UPS or USPS and several delivery attempts are made to deliver your package, delivery is not accepted, and for whatever reason your package is returned to Yanks Mannequins, you will incur the associated costs of that return. There will be the initial delivery cost, the return delivery cost and a 15 % re-stocking fee. Every attempt to accommodate your delivery needs will be made within the guidelines and policies of the delivery company. In the event your is package is returned, we have no choice but to charge you for the incurring costs.
Tax charges are based on state and local taxes laws and tax rates.
Where required, tax will also be supplied to the shipping and handling charges.
If you return an item for a refund, you will also receive a refund for the taxes you paid for that item. You will not receive a refund for the taxes you paid on the shipping and handling of that item, as the shipping and handling charges are nonrefundable once an item has shipped.
Shipping to Multiple Addresses
You can only ship to one address each time you check out. If you wish to ship to different addresses, you will need to place each order separately.
Change Your Order Status
Occasionally high demand causes us to run out of certain items. Sometimes an item is out of stock and not expected to come back in stock, so we must cancel that item. In this case, you will receive a complete refund.
Errors, Inaccuracies and Omissions
We work hard to ensure the accuracy of pricing. Despite our efforts, pricing errors may still occur. If an item‘s price is higher than the price displayed, we will cancel your order of that item and notify you of the cancellation. Occasionally, there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product description, pricing promotions, offers and availability. We reserve the right to correct any errors, inaccuracies, or omissions. We also reserve the right to change or update information, or cancel an order if any information on the site is inaccurate at the time of purchase - without prior notice. This may occur after your order has been submitted.
We ship to all 50 United States.
We ship to most international destinations. International buyers please use the website to calculate shipping charges. International customers are responsible for customs, duties, taxes, brokerage fees and any other charges that may incur on all purchases. We reserve the right not to ship to certain areas. Our shipping times will vary depending on Customs. We can not control the length of time Customs may hold a package. Accordingly, shipping times are not certain because of Custom delays that may occur.
If you choose to return an item(s) that were shipped internationally, you are responsible for shipping that item back to us. You are also responsible for any and all fees, customs charges, taxes or brokerage fees that may incur from that shipment. That cost will be deducted from your refund amount. The amount of that charge will depend on how you ship it back to us. Your courier should be able to give you an estimate on the cost. You are responsible for your package and we suggest having a tracking number and insuring your package. If your package does not arrive, we will not be held responsible for that. Normal return date policies and packaging requirments apply.
Website Images and Measurements
We make every effort to ensure that images on our website are as accurate as possible. Colors may vary from monitor to monitor and may also vary because of lighting and photography. We are as accurate as possible in our descriptions, weights and measurements with no intention to mislead the buyer.
When purchasing a previously owned or vintage piece, it is in used condition and will have the necessary wear associated with it. We are as accurate as possible in our descriptions, but cannot describe every detail. Please review the photos carefully. Feel free to call for more detailed photos.
By purchasing one of our items, you the buyer acknowledge that you have read and agreed to our policies and terms and conditions. Buyer’s purchases are a legally binding contract. Any item is subject to prior sale. We reserve the right to end a sale at anytime.
Yanks Mannequins has the sole discretion and/or power to change, modify, suspend or discontinue the eCommerce platform, inclusive of its features, products, content and services offers on the website. We will try to serve a notice first before changing but in certain circumstances, prior intimation cannot be given.
It is on the sole discretion of Yanks Mannequins to grant user access on the website. In case of modification or discontinuation of Yanks Mannequins, the company will not be liable to any third party and any user for any service, features, products or content offered through the website.
Yanks Mannequins have the sole authority to limit and/or cancel orders placed with the company. We can use our sole discretion to define the quantities purchased per person, per household or per order. The applicability of such restriction will be based on multiple accounts owned by the same customer, usability of same credit card on multiple accounts and placing multiple orders through multiple accounts for the same billing and / or shipping address.
If an order/s is cancelled, the administration team of Yanks Mannequins will attempt to notify the person through phone, email or contacting the billing address given at the time of order. If Yanks Mannequins find that orders were placed by resellers, dealers and / or distributors, the company will exercise its sole judgement to limit or prohibit such orders.
Yanks Mannequins reserves the right to terminate / delete any user accounts if its details are found to be misleading or spamming in nature. It is expected that the user will give the accurate full legal name, valid email id, valid phone number and shipping / billing address at the time of user registration.
Product Stock and Inventory
Yanks Mannequins sell products that are in stock and out of stock. We make every attempt to have all products on the shelf and ready to ship. You acknowledge that a Product that you order may be out of stock or temporarily unavailable. If an item is out of stock, it will usually be labelled as 'available back in (approximate date)' on our website. While we maintain deep inventory levels, items shown in stock at the time you place your order may become allocated by orders taken previous to yours. If a Product you order is out of stock at time of order placement, you may elect to have it shipped on a subsequent shipment.
When you place a mix order of items that are in stock and some that are not in stock, you may select from the following options during your checkout:
1) No Back Order –
a) Ship what is available. Available items are identified with a green button in shopping cart summary.
b) remove out-of-stock items from the order. Out-of-stock items are identified with a red button in shopping cart summary.
2) Back Order –
Ship all in-stock items. Out-of-stock items will ship when they become available with no additional shipping charges. If backordered items cannot be shipped within 120 days of the original order, the backorder will be cancelled.
Backorders will be held based on your request. However we reserve the right not to accept any orders or to cancel confirmed orders for products that are out of stock. In such event we will inform you by e-mail and any payments will be refunded.
All the images, designs, icons, texts, photographs, videos and other materials visible on the website is the intellectual property, trademark and / or copyright of Yanks Mannequins LLC and its subsidiaries, if any. The published content on the website is intended for non-commercial and personal use only. If anyone downloads the contents, it should be for personal use only. Downloading the copyright content does not mean transfer of rights to the person downloading the content or copying, even though it is strictly prohibited.
The downloaded and / or copied materials should not be published, distributed, transmitted, displayed, modified, sold, create derivative works or exploited in any manner. Unless mentioned on the website, the contents visible on the website are intended for Yanks Mannequins products promotion in the country. The website is owned, controlled and managed by Yanks Mannequins LLC from its offices in Goleta, california.
Efforts have been made to describe the images and / or merchandise visible on Yanks Mannequins in all accuracy as possible. However, it is a fact that the color palette and images may differ with every computer and browser; hence, if there is any doubt in the mind of the user regarding descriptions, hardware and colors, the use can contact Yanks Mannequins through [email protected]
Further, it is not the obligation of Yanks Mannequins LLC to pay any compensation for any Comments; to maintain Comments confidentiality and / or respond to each and every Comment received on the site. It is imperative to note that the comments submitted on the website should not violate any third party rights, including privacy, trademark, copyright and other proprietary rights.
External Linking Policy
It is possible that the Yanks Mannequins website may contain external links that are not controlled by the company. In that case, the company does not take any responsibility for the linked website and neither does external linking mean affiliation towards the linked website. The sole purpose of external links is to provide information to the Yanks Mannequins website users.
If any product of Yanks Mannequins is listed at a wrong / incorrect price and the user buys the product, the company has the right to cancel or refuse the same product, even when the order has been confirmed. If the user credit card has already been charged for the product at an incorrect price, Yanks Mannequins will cancel the order; Yanks Mannequins will refund the incorrect amount charged on the credit card to the billed credit card in full.
If any of the users accessing the website is found to be impersonating Yanks Mannequins employee or an employee of any other company, it will lead to harassment charges. Further, harassment charges will be applied on the user if he/she is found to be using abusive / obscene language in either written or verbal communication through online chats, emails or phone calls.
The materials – written content, audio, videos and others – appearing on the website “as is” does not contain any warranty of any kind either implied or expressed, inclusive of warranties of title, warranties of merchantability and other limitations on warranties. In retrospect, Yanks Mannequins have the right to modify materials on the website without prior notice; however, the company disclaims any duty to revise the website content as necessary.
The user agrees to use the website on their sole risk and any costs incurred in using the site is the sole responsibility of the user. Any damages taking place on the part of the user for using Yanks Mannequins is not the liability of the company.
Since the company is functioning through its website, which is dependent on online servers, Yanks Mannequins LLC cannot guarantee that its services will be error free or 24 x 7 uninterrupted. Sometimes website maintenances needs to be carried out to correct technological problems so that the website is available free of computer viruses and other harmful elements. Hence, Yanks Mannequins disclaim any charges arising out of non-availability of the website for any period of time.
Resolution of Disputes
In case of any disputes arising between Yanks Mannequins LLC and the user, keeping in mind the high cost of litigation and the amount of time spent in solving disputes, both the user and Yanks Mannequins LLC agree to adhere to the following dispute resolution procedure:
b) If the above course is sought, the notice should be appended with relevant documentation, if any.
c) The receiving party should be given 30 days to receive and respond to the dispute.
d) If Yanks Mannequins LLC claims dispute, the notice shall be sent to the last billing address with which the user registered or used on the website; if the user claims dispute, the notice shall be sent to the official address of Yanks Mannequins LLC.
It should be noted that this process of dispute resolution is a condition which must be fulfilled or satisfied before either of the parties initiate any litigation against the other party.
Lastly, the legal dispute shall be settled in accordance to the state / country of California / United States. If during the dispute any agreement term is found to be invalid or unenforceable, the term/s shall be severed but the rest of the agreement terms should be in active use for the company and the website users.
Yanks Mannequins LLC and the user have the right to terminate the user agreement without any prior notification. In that case, the company has the sole right to deny the user any further access to the user account and the website, if the user fails to comply with agreement conditions. However, any liabilities and obligations of both the parties before the agreement termination must survive the termination for all purposes.
Only one special offer / discount / promotion per item. They can not be combined.
Please keep in mind that whenever you voluntarily disclose personal information online including but not limited to on The Site (for example on message boards, through email, or in chat areas), that information is publicly available and is not private can be collected and used by Yanks Mannequins LLC and by other parties and may result in unsolicited messages or other communications with you. Yanks Mannequins LLC does not guarantee the security of any information you post.
The Site is provided by Yanks Mannequins LLC., who is located at 5825 Via Fiori, Goleta, Ca 93117, email [email protected] If you have any complaints about The Site, you can contact a representitive of Yanks Mannequins at the above email or address. If you believe your copyright rights have been violated, you should notify Owner's Designated Agent at Yanks Mannequins LLC. Residents of the state of California can obtain additional information about their rights from the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs may be contacted in writing at 1020 N. Street, #501, Sacramento, CA 95814 or by telephone at (916) 445-1254. This agreement shall be subject to and interpreted under the laws of the state of California applicable to agreements wholly to be performed therein as well as the laws of the United States, where applicable. Captions are for clarity sake only and have no substantive effect. This agreement is the complete understanding between you and Yanks Mannequins LLC except that Yanks Mannequins LLC may change the provisions of this agreement by posting such changes on The Site but without any individual notice to you and if you use The Site after such change is so posted, you will be deemed to have accepted such change and such change shall be retroactively made a part of this agreement. This agreement shall bind and benefit each of your and Yanks Mannequins LLC's respective heirs, assigns and successors in interest but any restrictions on assignment and transfer otherwise contained in this agreement shall otherwise apply. A waiver of any provision of this agreement, or any claimed breach thereof, shall not be deemed a waiver of any other provision or breach. All remedies provided Yanks Mannequins LLC. in this agreement are cumulative and the exercise by Yanks Mannequins LLC of any remedy shall be without prejudice to PYanks Mannequins's exercise of any other rights or remedies available to Yanks Mannequins LLC. Any dispute arising under this agreement shall be determined only by a court of competent jurisdiction only in Goleta, California and Yanks Mannequins LLC shall be entitled to injunctive relief. You expressly consent to personal jurisdiction in such state and in such court. In any action under this agreement, the prevailing party shall be entitled to attorneys' fees and court costs. In the event any portion of this agreement shall be held invalid or unenforceable it shall not affect the validity or enforceability of the rest of this agreement. All of the provisions of this agreement shall survive the termination of this agreement for any reason.